Privacy Policy

Who we are.

The website is owned and operated by Lorraine Gregoire.  Our website address is: http://wisdomofwellbeing.uk.

You may contact us at:

Lorraine@wisdomofwellbeingco.uk

What personal data we collect and why we collect it.

We collect information about you during the checkout process on our store or when you sign up to a newsletter.

Whilst you visit our site we track products you have viewed, so we can show you products that you may have recently viewed, for instance.

Location, IP address and browser type are used to determine the estimation of taxes and shipping costs.

Shipping address: This is required to deliver the order

We also use cookies to keep a track of cart contents whilst you are browsing our site.

When purchasing from us, we will ask you to provide information that includes your name, billing and or shipping address, email address, phone number, payment details and optional account details such as username and password. This information is required to:- send information regarding your account and order, respond to any requests, including complaints or refunds, process payments and prevent fraud, the setting up of your account for our store, comply with any legal obligations we have including calculating taxes or to improve the offerings of our store, send you marketing information if you have chosen to receive them.

When creating an account we store your name, address, email and phone number which is used to populate the checkout for any future orders.

Contact forms.

If you complete our contact form we will collect your name,e-mail address and message in order to respond to your query.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You have the ability to accept or decline cookies by modifying the settings in your browser.

Analytics

We use Yoast analytics and Woocommerce to process orders

Who we share your data with.

In order to complete a payment for your purchase we share your data with PayPal who are our payment processor. You can find their privacy policy here: PayPal

We use Mailerlite for the signing up to and receiving of our Newsletter you can see their privacy policy here: Mailerlite

Payments

We accept payments through PayPal, when processing payments some of your data will be passed to Paypal, including information required to process or support the payment such as purchase total and billing information. Please review the Paypal privacy policy above for more details.

Your credit/debit card transactions or your PayPal account details are not stored on this website

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We only store information about you for as long as we need the information for the purpose for which we collect and use it, or where we are legally required to continue to keep it, retaining the information for up to 6 years for tax and accounting purposes for example.

If you chose to sign up to our email list, your name and email address will be kept until you choose to unsubscribe. You can unsubscribe at any time by clicking the link at the bottom of the newsletter/email that you receive from us.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our contact details are here

Lorraine@wisdomofwellbeing.co.uk

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What third parties we receive data from

We do not receive any 3rd party data

How we protect your data

The site has security measures in place to protect the loss, misuse and alteration of the information under our control.